I apologise for not attaching the claim form on my previous email. Please now find this attached


If you have any further questions please call our 24 hour customer services department on +44 (0) 1273 323 563 for an immediate reply to your enquiry, or you can contact us by email at info@bupa-intl.com.
Kind regards

Donna Barker | Customer Service Adviser | Customer Services | BUPA International, Russell House, Russell Mews, Brighton, East Sussex, BN1 2NR, UK
Tel: +44 (0) 1273 323563: | Fax: +44 (0) 1273 820517
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You can also get instant help via our BUPA Webchat from your Membersworld homepage.
This new addition to our website gives you instant access, day or night, to our team of experienced advisers who will be able to chat with you in real time, online, wherever you are and whatever your needs. You can access it through . You will need to register for the service, if you haven't already, so you can start enjoying the benefits Membersworld has to offer.
-View policy details such as who is covered, when your next payment is due and your current policy balance.
-Keep your policy up-to-date by amending your personal details such as name and address
-Track your claim progress - you can keep an eye on the status of the claims you have submitted to us.
-Gain instant access to our global list of participating hospitals.
To register: Log onto <<<<<>>>>> and click on the 'register now' link.
Please note that your log in name and password are selected by you and are not provided by BUPA International.

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From: Terrero Saco José Renato [mailto:jrterrero@gmail.com]
Sent: 16 May 2009 14:24
To: BUPA INTL, INFO
Subject: Welcome to MembersWorld from Bupa International

Your system don't allow neither to register nor to recover lost user and password!
I do need the claim forms right away as I could not find any hospital in santos that accept bupa & you had not contacted provident international, http://www.provident-intl.com/index.htm, your representant in brazil.
Do you cover the expences of travelling to são paulo capital in order to go to hospital sirio libanes that is bupa affiliated?
Please get in contact in order to add Santa Casa de Santos, http://www.scms.org.br/home.asp

Irmandade da Santa Casa da Misericórdia de Santos
Av.: Dr. Cláudio Luis da Costa, 50
Bairro: Jabaquara
Caixa Postal 439
Cep.: 11075-900
Santos - SP
Brazil
Tel.: (13) 3202-0600
Fax.: (13) 3234-9890

Meanwhile e-mail A.S.A.P. the claim forms.