Dear Renato,

Thanks for your email,

I have forwarded your email to our providers services team asking them to look into it and consider adding them to our providers network.

I cannot promise that they will be added but as I'm also from Sao Paulo I personally know the hospitals and I have mentioned that to the team so hopefully that would help.

If you have any further questions please feel free to get in contact with us.

Kind regards

Rafael

Rafael Santos | Customer Service Advisor | Customer Services | Bupa International, Russell House, Russell Mews, Brighton, East Sussex, BN1 2NR, UK
Tel: +44 (0) 1273 323563: | Fax: +44 (0) 1273 820517

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-----Original Message-----
From: Terrero Saco José Renato [mailto:jrterrero@gmail.com]
Sent: 18 May 2009 13:35
To: BUPA INTL, INFO
Cc: Stubert Jojanneke
Subject: Re: BI-3091-4000-2800 Rafael

Hi! Tanks, but I live in Santos & the travelling from santos to são paulo city I'm almost sure is not covered, besides the best would be to have the treatment in santos, so if you could add the following hospitals it would be great!

At São Paulo you have already beneficencia portuguesa, but they have different administration besides same group:

HOSPITAL BENEFICENCIA PORTUGUESA
AV. DR. BERNARDINO DE CAMPOS, 47
VILA BELMIRO
11065-910 SANTOS-SP, BRAZIL
PHONE: (+55) (13) 2102-3434

Also add the following

Irmandade da Santa Casa da Misericórdia de Santos
Av.: Dr. Cláudio Luis da Costa, 50
Bairro: Jabaquara
Caixa Postal 439
Cep.: 11075-900
Santos - SP
Brazil
Tel.: (13) 3202-0600
Fax.: (13) 3234-9890

Please let me know if you get any of them of both to work with bupa direct, both are the reference hospitals in santos & in order to make some specific exams they send from on to the other.

Best regards,
Renato.

Em 18/05/2009, às 04:51, BUPA INTL, INFO escreveu:


Dear Mr Saco,

Below is a list of the participating hospitals in Sao Paulo,

CLIOH AV. REBOUCAS, 3387 SAO PAULO HTTP://WWW.CLIOH.COM.BR/

HOSPITAL A C CAMARGO RUA PROF ANTONIO PRUDENTE 211 LIBERDADE CEP
01509-010 SAO PAULO HTTP://WWW.ACCAMARGO.ORG.BR/

HOSPITAL BENEFICENCIA PORTUGUESA RUA MAESTRO CARDIM 769 SAO PAULO
HTTP://WWW.BENEFICENCIA.ORG.BR

HOSPITAL DO CORACAO RUA DESENBARGADOR ELISEU GUILHERME 123 SAO PAULO
HTTP://WWW.HOSPITALDOCORACAO.COM.BR/

HOSPITAL NOVE DE JULHO RUA ENG MONLEVADE 118 SAO PAULO
HTTP://WWW.H9J.COM.BR/

HOSPITAL OSVALDO CRUZ RUA JOAO 331 PARAISO SAO PAULO
HTTP://WWW.HOSPITALALEMAO.ORG.BR/HAOC/

HOSPITAL SAMARITANO SAO PAULO RUA CONSELHEIRO BROTERO 1486 SAO PAULO
HTTP://WWW.SAMARITANO.ORG.BR

HOSPITAL SANTA CATARINA AV PAULISTA 200 BELA VISTA SAO PAULO
HTTP://WWW.HSC.ORG.BR/

HOSPITAL SAO LUIZ AV SANTO AMARO 722 6 ANDAR SAO PAULO
HTTP://WWW.SAOLUIZ.COM.BR

I have also sent a password reset e-mail to you, which should help in
logging on to membersworld.


If you have any further questions please feel free to get in contact
with us.

Kind Regards



David Stevens | Customer Service Advisor | Customer Services | BUPA
International, Russell House, Russell Mews, Brighton, East Sussex,
BN1 2NR, UK
Tel: +44 (0) 1273 323563: | Fax: +44 (0) 1273 820517


-----Original Message-----
From: Terrero Saco José Renato [mailto:jrterrero@gmail.com]
Sent: 15 May 2009 13:51
To: BUPA INTL, INFO
Subject: BI-3091-4000-2800

Jose Renato Terrero Saco
Rua Dr Manoel Vitotino, 26 apt. 34
11060-430 Santos, São Paulo
Brazil
(+5513) 97603393
(+5513) 32842359
Birth date: September 5th, 1972

I had a work accident on May 5th at congo offshore, a surgery were
performed on left hand middle finger on Pointe Noire, as I won´t be
able to work for 45 days, I came back home at Santos, São Paulo,
Brazil.
I have the finger immobilized for a few more days, so the curatives
have to be changed at least, then follow with physiotherapy treatment.
So please, tell me a affiliated center here so I can continue with
treatment, in case of no affiliated center, I ask you to call
Irmandade da Santa Casa da Misericordia de Santos
http://www.scms.org.br/home.asp or Beneficencia Portuguesa
http://www.spb.org.br/ to get a straight bupa hospital treatment authorization.
Also I neither can register to membersworld (says membership number
already registered) nor recover lost user/password (says no data about
my membership number).
Tried your web site facilities search w/o success (after selecting
brazil it don´t even allow me to select region telling i have to
select country first as if i had not selected it), also tried the
http://www.bupalatinamerica.com link w/o success.

Best regards,
Renato.


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