Useless Evacuation Part2 as so expatriation

Dear Jose Renato Terrero Saco,

Thank you for your email.

I have attached your benefit guide so you can look at all the guidelines regarding evacuation. As you will be able to see it states that we may be able to arrange evacuation from a oil rig, each case has to be looked at individually. If we were unable to take you from the oil rig we would be able to assist you from a on land site.

In cases of evacuation we need to be informed as soon as possible so we can make arrangements and pre-authorise any treatment or travel.

Getting your query resolved the first time you email us is very important to us. I hope I have fully answered your query but if you feel I haven't, please reply to this email and put "More help needed" in the subject line.

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Kind regards,

Caroline Merchant | Customer Service Adviser | Customer Services | BUPA International, Russell House, Russell Mews, Brighton, East Sussex, BAN NOR, UK | Tel: +44 (0) 1273 323563: | Fax: +44 (0) 1273 820517